Over the years, we’ve gotten a lot of questions about our service.  So we’ve come up with a list of common questions and answers, to try to help you. 

  • Do you guarantee results? No, we don’t guarantee results in terms of leads or sales.  Nor do we guarantee increase in organic rankings.  We do guarantee the quality of our work and the responsiveness of our service (except on Holidays and most Sunday’s).
  • What do you guarantee? We guarantee the quality of our Google AdWords / PPC management service.  If after the first 15 days you are not happy with the quality of work we’ve done (NOT your advertising results) we will either try to fix the situation or cancel your service and refund your money for the management service.  In this case, we’ll also delete the work we did, since your not happy with it anyway, it’s of no value.  Note that it is extremely rare that we refund money for our services.  We have, on occasion, canceled a client’s service.
  • Do I have to sign a contract? We have simple, straight-forward month to month agreements that we need you to authorize.    Our Adwords / PPC management programs are on an evergreen (auto renew) each month, until one of us cancels the agreement. So there’s no long term agreements. Our SEO programs are on a month to month basis, but we strongly recommend that you view SEO as a long term investment, not something to start and stop.
  • What if I’m not happy? Cancel your service.  Of course, we want you to be happy and will work with you to insure your satisfaction.
  • How much do your charge? For Google AdWords management, we charge $325 per month or 10% of your total monthly spend, whichever is greater.  For PPC management (Google / Bing / Yahoo) we charge $550 per month or 10% of your total monthly spend, whichever is greater. For web design and landing page design, we charge $60 per hour plus any costs (hosting, royalty free images, etc).  Our SEO services has a number of packages and options which we can send you, but it basically works out to an hourly rate of $60.  We base our rates on a combination of knowledge, time and cost of optimization tools.
  • Why are your rates so cheap? We try to provide real value to our clients.  Many of our clients are small and medium size businesses.  We try to keep our overhead low and pass it on to our clients.
  • Why are your rates so expensive? I guess that compares to what? First of all, we can’t compete with India and other overseas vendors.  We’re US based, so in general, our rates are higher.  Secondly, we don’t use low paid employees and apprentices.  Our services are done in house by an experienced professional.
  • Why would you cancel my service? We provide an excellent service at a great value, when you consider the time we invest in setting up and managing client’s Google AdWords / PPC accounts.  We love to help people and we love doing it.  On very seldom occasions we’ve had client want almost daily care.  We’re not employees and we can’t manage your account on a daily basis.  First of all, it doesn’t make sense from a management perspective and secondly, we don’t charge enough.
  • Do you specialize in my industry or products / services? Over the years, we’ve worked with a lot of different businesses, but we don’t specialize in any specific industry.  And we don’t believe it’s necessary to be an industry specialists.  We know Google AdWords and PPC management very well, and over the years, we’ve helped a lot of businesses.
  • Do you guarantee 1st page results on Google? With our AdWords and PPC management, our goal is usually to have the majority of your keywords in the first 3-4 spots.  With organic rankings, we simply can’t guarantee results or organic rankings.  We don’t own Google and they are consistently make changes to their algorithms.  Our focus is on improving results based by using credible, white hat methods and strategies.
  • Where are you located? Boulder Colorado